Our EV Champions specialise in operating charge points remotely and are expert users of the industry’s top charger management and ticketing systems. We make charging easy for the driver.
We understand how important it is to fix an issue at a charge point before it becomes a problem, which is why we offer our clients active monitoring and preventive action.
EVA cannot only help transform the customer experience, but can also optimise uptime and productivity with our Field Service solution. At EVA we can schedule and optimize onsite intervention based on our accurate interpretation of your network’s unique maintenance requirements in real-time.
EVA offers 24/7 driver care across any channel, e.g. Voice, Email, SMS, Chat, Video, WhatsApp and Messenger. But we don’t stop there: EVA Webcare provides 24/7 social media monitoring across major networks, i.e. Facebook, LinkedIn, Instagram and Twitter.